Contact Us
Blackboard & SHSU Online Support
The SHSU Online Support Desk is open around the clock to provide the best possible support and online educational experience for SHSU faculty and students.
Phone: 936.294.2780
E-Mail: blackboard@shsu.edu
Website: https://online.shsu.edu/support
Hours: Sunday - Saturday: 24hrs
Service Desk
Location:
Main Campus: AB1 Room 145
Phone: (936) 294-HELP (Faculty/Staff line) (936) 294-1950 (Student line)
Email: servicedesk@shsu.edu
Live Support: support.shsu.edu
Support Hours:
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Main Campus Walk-ins
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Phones, Chat, and Remote Support
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Interim Hours:
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Main Campus Walk-ins
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Phones, Chat, and Remote Support
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Mailing Address:
IT Service Desk
SHSU Box 2192
Sam Houston State University
Huntsville, Texas 77341-2449
Directions to IT@Sam in AB1
I-45, Huntsville, TX 77340 to Avenue I, Huntsville, TX 77340
2.6 miles
1. Depart I-45, Huntsville, TX 77340
2. Turn East onto US-190 [SR-30] for 1.1 miles.
3. Turn Right(South) onto SR-75 [N. Sam Houston Ave] for 0.4 miles.
4. Turn Left(East) onto 16th St. for 0.2 miles.
5. Turn Right(South) onto Avenue I for 0.1 miles.
6. Arrive Avenue I.
The IT@Sam Service Desk is located in AB1 Room 145