Billable Services

Services are classified into two categories to determine if Billable or Non-Billable.

Institutionally Funded Buildings

Our department receives funding to maintain and repair building infrastructure, grounds, and support systems and are rendered without charge.

Auxiliary Funded Buildings

Our department does not receive funds for Auxiliary buildings and support systems and must be funded by the owners of the building or space.

Examples

The list below does not contain every possible service. If the service you need is not listed, please contact Facilities Customer Service at 936.294.3663 or email us at Facilitiescustomerservice@shsu.edu for more information.

Service	Non-Billable	Billable
Custodial	Non-Billable All routine cleaning services in lobbies, offices, corridors, restrooms and other public areas	Billable Comprehensive cleaning requests, which is above and beyond established routine cleaning. Examples include specific cleaning of carpet & refrigerators. Event clean up.
Carpentry	Non-Billable Maintenance and repair of building exterior items including roofs, gutters, windows, doors and associated door hardware Maintenance and repair of building interior items including walls, floors, ceiling tile, paint, doors and signs	Billable Assemble/disassemble office furniture. Removal/hanging of wall decor including pictures and white boards.
Electrical	Non-Billable Maintenance and repair of building electrical system including lighting and power distribution (e.g. light fixtures, outlets, switches, and circuit breakers).	Billable Modification to the original electrical system including additional circuits and lighting.
Elevator	Non-Billable Maintenance and repair of elevator.	Billable Standby for special events.
Fire & Life Safety	Non-Billable Maintenance, repair and annual testing of all fire life safety systems.	Billable Modification to the fire life safety systems within a building due to a remodel.
Grounds / Landscaping	Non-Billable Routine maintenance on properties including mowing, edging, blowing, cleanup and trimming. Chemical applications on properties including fertilizer and pesticides. Tree trimming and removal on properties.	Billable Special projects requested. Landscape renovations/installations. Event setup & cleanup.
Key & Lock / Access	Non-Billable Maintenance and repair of building access systems including door hardware and card access system.	Billable Re-keying existing door hardware due to occupant request. Addition of card access system. Replacement of lost keys.
Painting	Non-Billable Painting structural items or offices that is a repair and maintenance.	Billable Painting non-structural items or offices that is not a repair or maintenance. Painting a room or office of a different color other than the original color.
Plumbing	Non-Billable Maintenance and repair of building plumbing system including water distribution, storm and sanitary sewer Maintenance and repair of fountains and restroom fixtures	Billable Modification to the original plumbing including additional water lines to water fountains, refrigerator, freezer, ice machines, etc.
HVAC	Non-Billable Maintenance and repair of building HVAC system including controls, air distribution for heating and cooling Maintenance and repair of ice machines Annual inspections of fume hoods.	Billable Modification to the original HVAC system including modifications due to renovations. Addition of ice machines. Department required HVAC systems such as redundant cooling and biosafety cabinets.
Signage	Non-Billable General signs including room number, name sliders and wayfinding.	Billable Custom interior signage. Personalized name plates and posters.
Moving/Hauling	Non-Billable Deliveries from Central Receiving to campus. Moving of office furniture, up to 3 offices per day. Recycling pick-up. All routine pressure washing services on the exterior surfaces around campus.	Billable Event setup & cleanup. All other services are billable.

Note: Services, maintenance, and repairs of department-owned equipment are charged to the requesting department regardless of whether it was installed at the time of construction or added later.

Need Help?

936.294.3663

facilitiescustomerservice@shsu.edu

Box 2183

2424 Sam Houston Ave

Contact Staff